Privacy Policy

Business owner accounts

• Name, email address, and a securely hashed password — we never store your password in plain text.
• Business details you configure: business name, city, country, fleet/vehicle list, rental types, documents required, FAQs, contact information, and AI instructions.

Rental customers (via the AI chat widget)

• Information a customer shares in conversation with the AI assistant: name, phone number, pickup/return location, travel dates, passenger count, and rental preferences.
• The full conversation transcript, so the business owner has complete context when following up.

Automatically collected

• A session cookie to keep business owners logged in (secure, HttpOnly, and never readable by JavaScript).
• Basic, non-personal analytics via Google Analytics (page views and product interactions) where enabled — we do not send names, emails, phone numbers, or conversation content to Google Analytics.

• To operate the AI assistant: answering questions and extracting enquiry details using the business's own configured information.
• To deliver captured enquiries to the correct business owner's dashboard, and to notify the owner by email when a new enquiry comes in.
• To process subscription payments and enforce plan usage limits.
• To maintain security (rate limiting, fraud/abuse prevention) and to improve the product.

We share the minimum necessary data with the following processors to operate the service:

• Google Gemini API — processes chat messages to generate the AI assistant's responses.
• MongoDB Atlas — hosts our database.
• Razorpay — processes subscription payments. We never see or store full card details.
• Google Analytics (GA4) — aggregate, non-personal usage analytics, only where configured.
• Zoho Mail (SMTP) — delivers transactional emails (password resets, new-enquiry notifications).

We do not sell personal information to third parties.

We retain account, business, and enquiry data for as long as the account is active, and for a reasonable period afterward to comply with legal, tax, and operational requirements. You can request deletion of your account and associated business data at any time (see Section 6).

The AI assistant answers questions and captures enquiries based on information the business owner provides. It does not confirm live vehicle availability, pricing, or bookings unless a business has separately connected a real-time booking or inventory system. Always confirm final details directly with the business.

You can access, correct, or request deletion of your personal information by contacting us at hello@aianthro.com. Business owners can also directly edit or delete business data from their dashboard, and rental customers can ask a business owner to remove their enquiry.

RentalMind AI is intended for business use and is not directed at children under 18.

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Questions about this policy? Contact AIAnthro at hello@aianthro.com. See also our Terms of Service and Refund & Cancellation Policy.